Frequently Asked Questions

There are several types of car stackers, primarily categorised as:

• Dependent vs. Independent: Dependent stackers require the lower car to be moved to access the upper one (common residentially), while independent stackers allow any car to be accessed without moving others (better for commercial use).
• Hydraulic vs. Mechanical: Hydraulic systems use fluid power for smooth lifting and high capacity, while mechanical systems use gears and chains.
• Puzzle Car Stackers: These are more complex, multi-level systems that move cars both vertically and horizontally, ideal for maximizing capacity in tight spaces like commercial garages.
• Auto/Robotic Car Stackers: The most advanced type, using automated guided vehicles (AGVs) or robotic arms for highly efficient, automated parking, suited for high-end projects. these are often referred to as Auto-Valet Systems.

Choosing the right car stacker system is a significant decision. Here are key factors to consider to ensure you get a solution that meets your needs effectively and reliably:

• Assessing Your Needs: First, clearly define your requirements. How many vehicles need parking? What are the exact dimensions and structural capacity of the available space? How frequently will the stacker be used? What is your budget?
• Prioritising System Quality and Support: Don’t compromise on quality. Investing in a well-engineered, high-quality system is crucial for ensuring long-term reliability and safety. Critically evaluate potential suppliers – ensure the company you choose has a strong reputation and offers robust support, including readily available servicing and maintenance teams, and importantly, reliable after-hours support for any urgent issues that might arise. A reliable system needs reliable backup.
• Considering Overall Costs: Look beyond the initial purchase price. Factor in the installation costs, projected energy consumption, and the ongoing expenses for regular maintenance and servicing, which are essential for keeping the system running smoothly.
• Future-Proofing Your Investment: Think ahead. Does the system offer scalability if your needs change? Can it be upgraded with new technology? Ensure it’s compatible with current and future vehicle types, including heavier electric vehicles (EVs) and potentially autonomous vehicles (AVs).

Making the right choice involves balancing these factors. For expert assistance in navigating these considerations, understanding the quality and support commitment behind different options, and finding the perfect car stacker solution for your specific circumstances, we strongly recommend contacting the team at CarCram. We can answer your questions and guide you through the selection process.

The installation typically involves several key stages:

• Site Assessment & Planning: Evaluating the space, structural requirements, and access.
• Design & Customization: Tailoring the system (type, levels, features like EV charging) to the site’s needs.
• Permits & Regulations: Ensuring compliance with local building codes and obtaining necessary approvals.
• Physical Installation: Including foundation work, assembly of the stacker structure, and integration of mechanical and electrical systems. Professional installation is essential for safety and reliability.

It’s simple. Just call us and talk to us about your project.

If we are brought on board to a project at the design stage, we can work with the architect to design the most efficient and effective system to complement their build and meet their requirements. As a strategic business alliance, we can then submit a quote based on what we recommend. 

It depends on the number of lifts/parking spaces, types of system, based on the fastest option, it would take about 2 mins per car. However, to keep a good user experience, we do not recommend to park more than 80 cars per a system with single lift. If more than 80 cars are parked, it would take about 3 hours 30 minutes to remove all the cars from the system.

In case of Korea, laws and regulations of Korea requires the system to remove all cars within 2 hours.

Space savings can be significant, often 50% or more compared to conventional parking, depending on the system and layout.

• Initial introduction: Most users can typically learn the basic operation in a single session, often taking 10-15 minutes for a demonstration and initial practice.
• Comfort level: It may take a few uses (perhaps 3-5 times) for most users to feel fully comfortable with the system.
• Design philosophy: CarCram designs parking systems to be user-friendly, which can help reduce the learning curve.

Retrieval times vary by model but typically range from 30 seconds to 2 minutes.

Wöhr systems are designed to operate quietly, typically within acceptable noise levels for residential and commercial settings.

Wöhr systems are designed with multiple safety features, including sensors, emergency stop buttons, and fail-safe mechanisms. They comply with international safety standards.

Regular maintenance is typically required every 3-6 months, depending on usage and the specific model.

Yes, Wöhr and IdealPark offer systems for both commercial and residential applications.

Yes, many Wöhr systems can accommodate a range of vehicle sizes, from compact cars to SUVs. Specific dimensions vary by model.

Yes, most Wöhr systems can accommodate electric vehicles. Some models even offer integrated charging options.

When any kind of errors occur, the error notice is immediately sent to Germany, and to CarCram automatically. During late at night (i.e. 2:00am), it takes about 1-2 hours, and during typical working hours (9:00-18:00 weekdays), 30 minutes.

Most Wöhr systems have backup power systems or manual override capabilities to ensure vehicles can be retrieved during power outages.

Yes. We discuss with fire engineers and support to prepare the sprinkler, fire detection, etc. This should be installed by the builder/customer. The concrete/steel for the place where the system will be installed should be fire-rated. All the fire-fighting system, electrical facilities, etc. other than concrete structures should be installed after the completion of the parking system installation.

Warranty service covers all the component, parts, frames, maintenance service after the installation, and will be provided 5 years. The period of warranty and coverage could be discussed and adjusted. Officially we provide regular inspection per each quarter, but practically the inspection will be done monthly.

Wöhr systems are designed to be user-friendly, often featuring intuitive controls and clear instructions.

Yes, weight limits vary by model but are typically sufficient for most passenger vehicles and SUVs.

Yes, many Wöhr systems can be retrofitted into existing structures, though this depends on the specific building and system.

ROI varies based on location, property values, and specific application, but can be significant due to space savings and increased parking capacity.

Wöhr systems are designed to operate in a wide range of weather conditions, with specific tolerances varying by model and installation.